Working with our airline client's client in chilly Montreal, selling in Customer Journey Mapping as a means of understanding how best to improve customers' experiences. Got a couple of hours in the city before my flight back home. Hadn't been here in nearly twenty years. A...
In Brighton to celebrate my oldest daughters 14th birthday. The view from the BT i360 tower is spectacular. So lovely. ...
In Singapore working with our client's client on a Customer Segmentation programme. And this is the view from my hotel room. Not bad. ...
[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] It's holiday time again, and this time we are on the beautiful island of Majorca. Stunning views. So incredibly lucky...
Working with a new client in the airline sector, helping them to deliver Customer Experience services to their clients. We're in New York to discuss setting up a potential new global partnership arrangement with another firm. Walking across Broadway; and this is the view...
Please welcome our latest team member, Teddy. Teddy is joining us as Head of Woofs and Cat Chasing; and is also as the CCO (Chief Cuddle Officer). Also Head of Security, but we're not sure if he's up for the job...
Holiday time, and look at this view. This might just be the best breakfast view in the world...
Love this space. #bestofficeintheworld ...
With the roof and ceiling now done, time to insulate the floor before we start turning towards winter. Toastie toesies...
Now that the roof no longer leaks, we have now been able to insulate the ceiling properly for the first time. Warmer in winter, cooler in summer...